Collision reporting in Alberta: We take many safety precautions in our daily commutes, from using seatbelts to ensuring a safe distance between vehicles. We also maintain our vehicles to prevent breakdowns, but never the less, the unexpected can always happen.
If you find yourself involved in a collision, then follow these steps to reporting the collision in Alberta:
- If there is a fatality or serious injury, immediately call 911 for medical attention. Keep those injured warm and do not move them unless they are in the way of danger.
- If there is suspected criminal activity such as drunk driving do not leave the scene and call 911
Exchange information with other drivers:
- Make note of the streets or locations where the collision occurred
- Document the license plate number of the other vehicle along with the make and model of the car
- Document the other driver’s personal information, such as name, address and driver’s license number
- It’s also a good idea to sketch a map of where the scene occurred
It’s recommended to minimize conversations with other drivers and instead discuss the accident details with the insurance company and police.
Take pictures that include the vehicle damage, the surrounding areas and photos of the total accident scene, including driver’s licenses, insurance documents and license plate numbers.
Report the accident (even minor ones) to the police even if they aren’t on the scene.
Depending on the damage to your vehicle, you may require a tow to the nearest Collision Reporting Centre. If your vehicle isn’t operational or you are unsure of the total cost of the damage, have your vehicle towed by a towing company of your choice. Find one of the reporting centres phone numbers listed below.
Collision Reporting Centre Locations in Edmonton
| Edmonton North | Edmonton South |
| 1570 116 Ave NWEdmonton, AB T5M 3S5780-452-1531 Monday to Saturday: 8:00am – 8:00pmSunday: 10:00am – 6:00pmClosed Statutory Holidays | 5805 87A St NWEdmonton, AB T6E 5Z1587-758-9427 Monday to Saturday: 8:00am – 8:00pmSunday: 10:00am – 6:00pmClosed Statutory Holidays |
It is important to note that they have adjusted the threshold for the requirement to report from $2000 to $5000.
Should the damage exceed $5000 or more, you are required to report it.
Once you report the information, your insurance company will receive the forwarded information.
Aviva Claims: 1-866-692-8482
Intact Claims: 1-866-464-2424
Pembridge Claims: 1-800-661-1577
You will need to contact your insurer and they will advise you on the important next steps you will need to take. You may be able to upload photos and submit your claim online.
Never leave the scene of the accident. If the other driver leaves, attempt to record their license plate number so the police can locate them by taking a photo or video.
Please note, you MUST report the incident in the jurisdiction where the collision took place.
If the road conditions or weather conditions aren’t favourable, and your vehicle doesn’t require a tow, you can report the collision as soon as possible.
If you have additional questions, please do not hesitate to contact us for further information!
Phone: (587) 520-7080